bf99 Terms and Conditions

By accessing the bf99 platform, creating an account, or using any service, you are automatically considered to have accepted these terms. If you do not agree with these terms, please refrain from using the platform.

bf99 is a safe and reliable online entertainment platform for players in Bangladesh. We believe in SSL encryption and fair play principles. These terms define both your rights and your responsibilities.

Eligibility and Age Requirement

The following eligibility conditions must be met to use the bf99 platform:

1.1 Age Requirement

• You must be 21 years of age or older.
• bf99 strictly prohibits gaming by minors. This service is only for those aged 21 or above.
• During account verification, proof of age such as a national identity card or valid document may be requested.
• Providing a false age will result in immediate account closure and the balance may be forfeited.

1.2 Regional Eligibility

• bf99 services are operated for users located in Bangladesh.
• Users must confirm that using this type of service is lawful in their place of residence.
• Compliance with local laws regarding online gaming is entirely the responsibility of the user.

Account Registration and Management

2.1 Registration Process

To create an account on bf99, you must provide accurate and complete information. Each person may operate only one account. Creating multiple accounts is strictly prohibited.

• The information provided must be true, accurate, and up to date.
• The mobile number or email address provided at registration must be verified.
• Operating multiple accounts from a single device or IP address will be treated as having multiple accounts.

2.2 Account Security

• It is your responsibility to keep your login details (username and password) confidential.
• Any unauthorized access to your account must be reported to bf99 support immediately.
• You may not allow third parties to use your account.
• It is recommended that you change your password regularly.

2.3 KYC Verification

bf99 may conduct identity verification (KYC) processes where required. Identity verification may be mandatory before withdrawals. The following documents may be requested for verification:

• National Identity Card (NID)
• Passport or Driving License
• Recent utility bill or proof of address
• Proof of ownership of the payment method

Deposit and Withdrawal Policy

3.1 Deposit Methods

bf99 supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100.

• Deposits are generally credited to the account within a few minutes.
• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and such transactions will be cancelled.

3.2 Withdrawal Process

• The minimum withdrawal amount is ৳500.
• Approved withdrawals are generally completed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Account verification must be completed before a withdrawal is processed.
• Withdrawals may be restricted if the wagering conditions of an active bonus have not been met.

3.3 Failed Transactions

If a transaction fails, the relevant amount will be automatically returned to the source account. For any transaction issues, please contact 24/7 live chat support.

Bonus and Promotion Terms

4.1 Welcome Bonus

New members at bf99 will receive a 120% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 will earn you a ৳1,200 bonus.

• The wagering requirement for the bonus is 10x (deposit + bonus).
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• Each user may receive the welcome bonus only once.
• A minimum deposit of ৳100 is required to receive the bonus.

4.2 General Bonus Policy

• All promotional offers must be used within their specified time limit.
• bf99 reserves the right to modify or cancel any bonus offer.
• If bonus abuse is suspected, bf99 may cancel the bonus and suspend the account.
• Multiple bonuses cannot be combined at one time unless specifically permitted.

4.3 Reload and Other Promotions

bf99 regularly offers reload bonuses, cashback, and special event promotions. Each promotion will have its own terms and conditions, which will be detailed on the promotions page.

Gameplay and Betting Rules

5.1 Fair Play Policy

bf99 is committed to ensuring fair play in all games. All games on our platform are operated through third-party verified game providers, controlled by a Random Number Generator (RNG).

• Game outcomes are entirely impartial and determined by technology.
• No game result is predetermined, and neither bf99 nor any player can control the outcome.
• If a game is interrupted due to a technical error, the related bet may be cancelled.

5.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed on the game page. bf99 reserves the right to change the betting limits of any user if needed.

5.3 Sports Betting

• Odds in sports betting may change at any time.
• Odds are not changed after a bet has been confirmed.
• If an event is cancelled or postponed, the funds for the related bet will be refunded.
• If evidence of match fixing or any other unfair advantage is found, bf99 reserves the right to cancel the related bet.

Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

6.1 Account-Related Prohibitions

• Creating or operating multiple accounts.
• Registering with a false identity or false information.
• Operating an account on behalf of a minor.
• Attempting to gain unauthorized access to another person's account.

6.2 Financial Activity Prohibitions

• Participating in money laundering or any illegal financial activity.
• Initiating chargebacks or unauthorized payment disputes.
• Using third-party payment methods.
• Abusing the bonus system or bonus arbitrage.

6.3 Technical Prohibitions

• Using bots, scripts, or automated software.
• Attempting to breach the platform's security systems.
• Using a VPN or proxy to hide your location.
• Attempting to exploit any technical vulnerability in the game system.

Privacy and Data Protection

bf99 places the highest importance on protecting your personal information. Our service uses SSL encryption technology to keep all data secure. For more details, please see our Privacy Policy.

7.1 Data Collection and Use

• Information provided at registration will be used only for the purpose of delivering services.
• Your information will not be sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• Documents submitted for verification are stored in a secure encrypted environment.

7.2 Cookie Policy

bf99 uses cookies on its website to manage sessions and improve user experience. By using the site, you are considered to have given your consent to the use of cookies.

VIP Program

bf99's VIP program has three tiers. Each tier comes with different benefits and weekly cashback.

8.1 VIP Benefits Terms and Conditions

• VIP tier upgrades are determined based on user activity and engagement with the platform.
• VIP tier may be downgraded due to inactivity.
• VIP cashback is paid out on a weekly basis.
• bf99 reserves the right to change the terms and conditions of the VIP program.

Responsible Gaming

bf99 is firmly committed to responsible gaming. We believe that gaming is an enjoyable form of entertainment, but it is everyone's responsibility to ensure it does not become a problem.

9.1 Self-Control Tools

bf99 provides the following tools to help users manage their own gaming:

• Option to set deposit limits (daily, weekly, or monthly).
• Option to set betting limits.
• Option to self-exclude or take a break for a set period of time.
• Option to temporarily lock your account.

9.2 Warning Signs

If you experience any of the following signs, please seek help:

• A tendency to place more bets to try to recover losses.
• Gaming affecting your sleep, work, or family relationships.
• Spending money beyond your budget.
• Feeling unable to stop gaming.

Account Suspension and Termination

10.1 bf99's Rights

bf99 may suspend or close any account at any time for the following reasons:

• Violation of any clause of these terms and conditions.
• Suspicion or evidence of illegal activity.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Abuse of the bonus system.
• Payment fraud or abuse of chargebacks.

10.2 Account Closure at the User's Request

You may request to close your account at any time via 24/7 live chat support. Any remaining balance must be withdrawn before the account is closed. Bonuses with unfulfilled wagering requirements will be forfeited.

Liability Disclaimer

11.1 Service Availability

bf99 always strives to ensure uninterrupted service on the platform. However, bf99 is not liable for temporary disruptions caused by technical issues, maintenance, or third parties.

11.2 Financial Losses

Financial losses in gaming are at the user's own risk. bf99 is not responsible for financial losses resulting from losses in games. Please play responsibly and only spend money that you can afford to lose without it affecting your livelihood.

11.3 Third-Party Services

bf99 is not responsible for the actions or failures of third-party game providers, payment processors, or other service providers.

Changes to Terms and Conditions & Contact

12.1 Right to Make Changes

bf99 reserves the right to change these terms and conditions at any time. Users will be notified of significant changes via their registered email or through the platform.

• Updated terms and conditions will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
• You are advised to check this page regularly.

12.2 Contact

For any questions or objections regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 (in Bengali)